The successful applicant must be able to dispatch Ambulances to emergency /urgent calls, ensuring optimum use of resources in accordance with Service qualityâ¦
While not every 111 call we deal with is a life-threatening emergency, our Health Advisors triage calls through a medical assessment tool and advise of the mostâ¦
Contact Centre roles in HMCTS for example call centre advisers. There will be regular contact with the judiciary, assisting the administrative staff with theâ¦
If youâve got the right attitude and personality, weâll provide you with all the training you need to be the best you can be and answer calls quickly and calmlyâ¦
Handling inbound and outbound customer contact including phone calls and email correspondence relating to all aspects of testing, enforcement and relatedâ¦
Maybe a hen party will call in desperate for a coffee fix from Costa after a heavy night. Maybe a documentary film crew will show up, following a rock band onâ¦
Free eye tests and payment towards glasses, if needed. Superb attention to detail for message taking.
Create, quote, amend and provide service and routing advice for all cargo booking and quotation enquiries through voice and email channels in line withâ¦
Ensure that excellent customer service is provided on all calls. Answer all incoming/outgoing calls in line with current service level agreements.
Previous call centre experience is desirable. To receive customer calls relating to breakdown and recovery of Scania vehicles and support the customer throughâ¦