Refuge Worker (Female Applicants Only) – Domestic Abuse

Date Posted: Posted30+ days ago
Harrow HA3

Job Description

Job Title: Refuge Worker (Female Applicants Only) – Domestic Abuse

Reporting to: Service Manager

Contract: Permanent, Full Time

Interview date: 25 November 2021

About the Service/Department:

Harrow Domestic Abuse Services delivers an Independent Domestic Violence Advocacy service and Safety Planning across the London Borough of Harrow. A welcoming team constructed of a Police IDVA, Community IDVA , Safety Planner within Social Service and Floating Support Worker provide highly efficient support to High and Medium Risk Service Users who have been affected by Domestic Abuse.

The service also provides Refuge access to High Risk Women and Children with an onsite Refugee Worker to provide daily support during the week as well as regular visits from a Healthcare Co-ordinator.

The main office is based in Harrow with satellite locations in the community and Brent Police station. Working closely with key stakeholders such as the Police, local authority, social services and community groups, the aims of the service is to provide an integrated domestic abuse response to survivors of abuse to reduce risk and facilitate a life free from abuse.

About the role

To provide intensive casework, support, and monitoring of general, and support needs, facilitated by key-sessions, community meetings, and general day-to-day contact.

Some other main responsibilities of the role include:

  • To provide intensive casework, support, and monitoring of general, and support needs, facilitated by key-sessions, community meetings, and general day-to-day contact
  • To provide advice, information and support to the women on safety – including around domestic abuse and independent living, as required
  • To work with women in co-producing a ‘Support and Safety Plan’, with a focus on the individuals’ strengths to meet their chosen goals

About You

  • Experience of working with people with a range of different support needs, aspirations for their future and associated risks
  • Experience of delivering high quality floating/outreach support services to people with a range of needs and risks
  • Good knowledge of welfare benefits and housing options and legislation related to statutory duty
  • Knowledge of health and safety relevant to role as a Floating Support Worker and working in Service User’s homes
  • An ability to undertake client-focused key working, support planning and risk assessments to maximise Service Users’ independence
  • Good understanding of the range of issues, diagnoses and treatment relevant to the client group including mental health and substance misuse
  • Commitment to equal opportunities and to promoting service users’ rights, privacy, dignity, choice and control
  • Ability to liaise with external professionals to inform and develop Service Users’ support package
  • Willingness to actively engage in undertaking relevant personal development and training
  • Ability to travel throughout the Borough of operation. • Previous experience of using computer based systems to accurately record work and client details
  • Knowledge and understanding of safeguarding issues and ability to address them appropriately

Schedule 9 (1a) of the Equality Act 2010 applies to this position – (Only Female applicants please).

Please see the attached documents for the full job description and more information about Hestia.

What Hestia offers

  • Holiday allowance of 25days/195hours per annum plus 8days/62.4hours public holidays (pro rata)
  • Company Pension
  • Learning and Development Opportunities (including career progression opportunities across our services and departments, a full 9 month induction providing an understanding of The Hestia Approach and all Hestia’s practices and policies to support your career in Hestia and if applicable, a foundation knowledge to attain a Skills for Care Certificate)
  • Hestia Rewards exclusive membership (Hestia Rewards is our staff wellbeing and benefits scheme which provides access to fantastic retail discounts, gym membership discounts, recognise a colleague eCards etc.)
  • Access to a range of health and wellbeing support tools including our Employee Assistance Programme, Clinical Supervision and Flexible working (including holiday trading and TOIL)
  • Other benefits such as Eye care vouchers, Travel/Season Ticket Loans and Cycle to work scheme (with up to 40% savings on a new bike).
  • If applicable to the role, Hestia will also support you on joining our existing ASYE (Assisted and Supported Year in Employment) programme if you are interested and fit the criteria.

About Hestia

Hestia supports adults and children in crisis across London and the surrounding regions. We campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people.

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Please note
If offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and an Enhanced disclosure/DBS check.

As provided for by the Health and Social Care Act 2008 (Regulated Activities) (Amendment) (Coronavirus) Regulations 2021 (the "HSC Act"), all staff who work at or attend CQC registered care homes are required to be vaccinated against Coronavirus (SARS-CoV-2) with an authorised vaccine as defined by the HSC Act (unless otherwise exempt) i.e. If your normal place of work will fall within the scope of this legislation OR You may be required to work from or attend a location which falls within the scope of this legislation from time to time in line with operational requirements.

This job description is subject to change depending on the needs of the service/department.

We recommend that you apply at your earliest convenience as we screen applications as they are received as well as interview and appoint suitable candidates on this basis (regardless of the closing date). We may also contact unsuccessful applicants regarding other suitable opportunities within Hestia.

How to apply
Please click apply at the top of the vacancy page to begin your application.

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