Information Officers

Date Posted: 17 days ago

Job Description

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Our goal is to maximise the accessibility, quality and utility of health and care data while respecting privacy, transparency and ethics. Over the last year we have supported a number of separate projects including improvements to COVID data collection, and ongoing support to ECDS (Emergency Care Data Set).

Our services continue to be in demand this year and we have already started on new projects to support the Ambulance Data Set (ADS) and the National Workforce Reporting Service (NWRS).

As such our main focus is to support providers to improve their data and help to find a solution that works for them. All of which supports the secretary of States ‘Zero Burden ambition and through significant engagement with providers, this continued work will feed into the ambition of rolling out Zero Burden across the NHS.

What's involved, top line

A major element of our role since we established in 2020 has been to leverage our support and services to providers throughout difficult times and ensure the delivery of capabilities. This has included developing our zero burden approach and methodologies by simplifying the collection of Emergency Care from providers, delivering rapid feedback of national data to providers within 24 hours and removing duplication.

NHS Digital requires professionals to harness and appreciate the importance of stakeholder relationships and good data quality for the public good. The health and care system has a very rich array of data that benefit patients and citizens and we have already invested heavily in the infrastructure required to process, access and surface that data. We listen. We understand. We support and now require individuals that can liaise and work with providers to help us understand their needs and convert that into solutions that offer data improvements, reduced burden and can offer real insight into difference to the lives of people everyday.

What's in it for you

  • A role as part of a dynamic team using data and digital technology to transform health and care.
  • A range of opportunities to build your experience in an environment where your work has a direct and positive impact.
  • A real commitment to your personal and professional development with access to a broad range of learning opportunities.

Why you should apply

We value the different experiences our people bring to their work at NHS Digital.
We're working to create an environment where everyone can make a full contribution no matter their background, identity, or circumstances.

Which means, we encourage applications from people of all backgrounds and abilities. Don't worry if you don’t meet all the criteria we’ve suggested – knowledge and experience you've gained in other ways might make us think about the role differently.

Go ahead and apply.

More about the role

Here at NHS Digital we are growing and investing in our Data Services and Data Liaison team. We are recruiting for 12 month Fixed Term positions in Leeds and London.

You will:

  • be part of a multi-disciplinary team, playing key role in assisting the Information Manager with engagement and support within a specific region.
  • support engagement with Trusts and other data and information providers organisations.
  • monitor the data submitted by providers through existing reports or through development of new reports where necessary.

More about you

Some of the skills and experience we're looking for:

  • Ability to communicate complex information e.g. high-quality reports, updates and information regarding the project to a range of internal and external stakeholders and colleagues in a variety of different formats, tailored to meet the needs and expectations of different audiences.
  • Experience collating and examining complex information to create high quality reports, using sound analysis and judgement to diagnose problems/risks and make effective decisions to resolve any issues.
  • Experience of effective internal and external stakeholder management, building and maintaining relationships through excellent communication and the effective management of customer expectations.
  • Working knowledge of the importance of Information Governance.

NHS Digital recognises that a diverse workforce and an environment in which individual differences and the contributions of staff are recognised and valued are important to the performance and success of the organisation. NHS Digital is committed to providing a working environment that promotes dignity and respect to all.

Please note this vacancy may close before the advertised closing date (without further notice) if sufficient suitable applications are received. Therefore please ensure you apply without delay.

Appointment to any position is conditional on the satisfactory completion of core pre-employment checks, which will involve verifying relevant documents and information provided in the application form for authenticity.

For new appointments the starting salary will normally be the minimum point of the pay band for the post. For existing NHS staff, pay on promotion will be set either at the minimum of the new pay band or, if this would result in no pay increase, the first pay point in the band that would deliver an increase in pay.

Contact will normally be maintained via email, therefore applicants are advised to check their email accounts regularly.

Where appropriate, priority will be given to staff employed in any of the in-scope organisations affected by the Government’s healthcare reforms who are at risk or affected by change. Internal staff applying for secondment opportunities must have agreement from their Line Manager to be released on secondment.

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