Nationwide - Collections Agents
Immediate starts – home or office based
If annual leave is important….
starting salary of £18,811 + bonus (£21K OTE) 33 days holiday
Prefer a higher basic and less holiday?
Starting salary of £19,469 + bonus (£21.6K OTE) 28 days holiday
Plus a comprehensive benefits package including retail/hospitality discounts, pension, etc.
Do you want to work with us?
At Arvato Financial Solutions we feel especially committed to those employees who stand out for showing a greater passion for their work, an attitude of improvement and effort in the face of adversity. Employees are trained and support and grow with us with real career opportunities.
As a telephone-based Collections Agent you will be speaking to our customers to achieve the best outcome by using your listening skills to establish financial circumstances and negotiating repayment plans that are both sustainable and affordable.
The position requires excellent listening and negotiating skills, working to targets showing empathy, tact and resilience. Competent in IT (MS Office packages) and comfortable using different client systems.
Experience of working in a call centre/customer service environment preferred.
Due to the nature of our business, we will require a clear DBS/CRB, financial check and full and satisfactory references.
If you feel you have the skills we need and want to be part of our growing business, we would love to receive your CV.
Arvato is a trusted business outsourcing partner to the private and public sectors.
We have long-term partnerships with some of the most respected companies in the UK and globally, as well as innovative public sector clients.
We combine our expertise in business process outsourcing (BPO), financial solutions, customer relationship management, supply chain management, and public sector and citizen services to deliver innovative, individual solutions that help our clients to achieve their objectives. In the UK and Ireland, we employ over 4,000 people across more than ten locations. Internationally, arvato employs more than 66,400 people in over 270 subsidiaries across almost 40 countries worldwide. Our parent group Bertelsmann is the world’s most international media company with revenues of €16.4bn.
Company: Arvato Financial Solutions Limited
Country: United Kingdom
State/Region: United Kingdom
Postal Code: UK
Job ID: 152501