Jigsaw Homes Group is one of the largest housing groups in England with more than 33,000 homes across the North West and East Midlands, employing over 1400 employees. Our main social purpose is to provide quality homes as solid foundations for people to thrive for the rest of their lives.
We are a lively CCA accredited contact centre with a passion for customer satisfaction. Our customer services officers are the first point of contact for the Group helping customers to resolve repairs, rents and rehousing issues. If you have experience of handling a high volume of calls and work well under pressure, you are the type of person we are looking for to join our vibrant team.
Within this role you will provide an effective and high quality service in our contact centre for customers telephoning the Group and administer repairs requests and housing applications.
In return Jigsaw Homes Group offer 24 working days holiday per annum (rising with extended service and additional leave given for the Christmas closure), occupational sick pay, on-site gyms, access to the Social Housing Pension Scheme, Simply Health membership, enhanced maternity/paternity leave and training/development opportunities.
If you would like an application form and information pack please contact us either via email to email@example.com or apply on-line at our website www.jigsawhomes.org.uk/careers. Please note you must apply via our application form, we do not accept CV’s.
Job Type: Full-time
Work Location: Multiple Locations