Web & Digital Officer

Date Posted: 11 days ago
Salary: £34,476 - £37,119 a year

Job Description

Job reference
Date posted
Application closing date
Town Hall, Reigate
£34,476 to £37,119 (pro rata)
Employment type
Part time, permanent, 28.8 hours a week
Job category/type

Job description
Do you have a flair for creating clear, concise content that’s easy to find when it’s needed? Are you passionate about analytics and using data to improve people’s online experience? If so, you could be the person we’re looking for to drive continuous improvement in our website and help people access our vital public services.

*You will be initially working remotely in this role as RBBC places a high importance on your safety during these difficult times.*

Our inspiring, results-driven and creative Communications team is looking for an enthusiastic individual to join them. You will be responsible for the Council’s website and intranet making sure user experience and accessibility are at the heart of everything we do. You will produce original web and intranet content, champion the new website accessibility guidelines to ensure everyone can access our services and oversee our devolved content management model. You will also be required to play a leading role in the strategic planning for continued development and improvement of the website and intranet, maintain the Content Management System and support the creation of online digital processes that integrate with our CRM system.

About the Person:

  • You will have experience of web publishing and editing across multiple systems within a large and/or complex web service
  • You will also have experience of administrating a Content Management System (preferably Jadu) and liaising with external suppliers
  • You will have a strong understanding of website regulations, including accessibility and GDPR
  • You will have proven experience of using website analytics (ideally Google Analytics and Google Tag Manager) to monitor and improve performance
  • You will also have good experience or training in using Adobe Acrobat Pro to create and check accessible PDF content


  • ‘A’ level standard education or equivalent - Essential
  • Degree level education - Preferred
  • A recognised technical qualification in web editing and/or web design - Preferred

Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.

We provide you with competitive annual leave and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership. We also provide a flexible and agile working culture for a great work/life balance.

Closing Date: 03 October 2021 @ 23:59
Interviews: W/c 11 October 2021

Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change.

Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.

Additional Information
For any further information about the role, please e-mail recruitment@reigate-banstead.gov.uk.

We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.


Job Types: Part-time, Permanent

Work Location: Multiple Locations

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