Harmonic is the worldwide leader in video delivery solutions. We enable media companies and service providers to deliver ultra-high-quality streaming and broadcast services to consumers globally through innovative SaaS platforms and software-based appliances. We are changing the way media companies and service providers monetize live and on-demand content on every screen. More information is available at www.harmonicinc.com
The Harmonic VOS 360 platform is the world’s most advanced, fully managed cloud-native live streaming SaaS for exceptional quality from source to Screen. As Senior Director of SaaS Operations you are responsible to ensuring the VOS 360 platform and successfully scales to serve hundreds of millions of subscriber’s video content with very high reliability.
The VOS 360 platform is business critical to Harmonics growth and growing rapidly year over year. This position will lead the global SaaS Operations team to successfully scale as the business grows.
As Senior Director of SaaS Operations, you are responsible drive a very high standard of operational excellence in teams running of the VOS 360 platform, including the support and operations tasks they are responsible for. In this role, you will manage a team of site reliability engineers and report to the VP of Global Software Quality Assurance.
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This role is remote with periodic travel to our HQ in San Jose, CA.
At Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners and shareholders.