The Home Office is here to make the UK safer. Border Force is a Law Enforcement arm of the Home Office with primary responsibility for UK Border Security, including counter terrorism, immigration and customs matters.
We are responsible for handling the UK border control by implementing immigration and customs regulations and working with the wider Home Office on counter terrorism, organised crime, modern slavery and trafficking. Border Force has six operational regions in the UK: North, Central, Heathrow, South, South East, Europe and International. These regions have responsibility for securing the border 24 hours a day, 365 days a year at the UK’s 140 seaports, airports, 200+ general aviation ports, postal depots, inland border facilities and international rail network. This includes the Eurostar from Brussels and Paris to London St Pancras International, Seaports from Calais, Dunkerque to Dover and the Eurotunnel from Coquelles to Cheriton, where Border Force has juxtaposed controls.
This is a fantastic opportunity to be part of a team that both protects and enhances the UK economy. Our work is varied and rewarding, attracting people from all backgrounds and walks of life.
As a job holder you will be deployed in a mobile team capacity and will be trained as a multi-functional officer. Mobile teams are deployed to high priority activity including freight, primary control point (PCP) and a wide range of activity. You can expect to be deployed on tasks that support other strategic objectives which may require you to deploy away from your base location on a regular basis.
Some deployments will be within daily travel however you will be required to be flexible about overnight stays within your shift roster to meet business need. Expenses will be paid in line with policy.
These posts are mobile. This means that you would have a base location where you and your team would be based from. However, you will be expected to deploy overnight with your team to any Home Office location within the UK, Northern France and Belgium. These periods of deployment could be occasional or regular and the duration can last up to several days.
We are looking for applicants who understand that these roles are mobile and flexible. You will be asked to detail in your application that you understand and accept that these posts will cover a wide range of multi-skilled duties and within a range of locations dependent on business needs.
Border Force has five operational regions in the UK: North, Central, Heathrow, South, and South & Europe. The regions have responsibility for securing the border 24 hours a day, 365 days a year at the UK’s seaports, airports, postal depots and national rail. This includes the Eurostar from Brussels and Paris to St Pancras International and the Eurotunnel from Coquelles to Cheriton. Operational staff are engaged in a variety of exciting and flexible roles – this includes checking all passengers arriving at airports, seaports and rail for immigration control purposes as well as the detection and interception of prohibited goods (such as drugs, cash, tobacco, alcohol, firearms, counterfeit goods). We do this at passenger and freight controls, covering people arriving on planes, by foot, in cars and coaches and freight vehicles, as well as air freight and sea containers. Staff can also expect to be deployed on other key tasks such as Radiological Nuclear Detection roles and support strategic objectives such as counter terrorism and human trafficking, which may require working across sites rather than one location, as well as in a mobile capacity inland.
You would be expected to be responsible for delivery of a wide variety of tasks, in an airport or seaport/maritime environment, which may include but are not limited to:
Operating the EU / EEA primary control point (PCP), making decisions to allow free movement of EEA and Swiss nationals and taking appropriate action in cases where further examination is required (e.g. suspected forgeries, impostors, child traffickers, or where the Border Force has identified that further questioning is required of the passenger);
Operating the non-EEA primary control point (PCP), making decisions to admit non-EEA passengers under the Immigration Act;
Profiling people, goods and vehicles for border offences, making referrals to the secondary examination area, conducting and noting interviews as necessary;
Conducting casework and dealing with associated queries resulting from work on the PCP;
Detecting and assisting in the investigation of offences arising from the importation/exportation of prohibited and restricted goods and illicit importation of excisable goods;
Gathering information from individuals and making appropriate notebook entries for evidential purposes. Attending court as an official witness and reporting own involvement in cases when required;
Supporting general aviation and maritime operations, which will include visiting privately operated flights and vessel arrivals. This could be at your normal work location or at private airfields/marinas;
Making arrests of persons, conducting the search of these people and their supervision. Assisting with the search of premises or vehicles;
Ensuring arrangements are made for the issuing of appropriate documentation following a decision to detain, refuse entry or remove an individual;
Demonstrating the professional behaviours associated with a law enforcement organisation;
May have line management responsibility for Border Force Assistant Officers and Border Force Administrative Assistants but only in exceptional cases;
Reporting and presenting the outcome of any investigation as a witness in court when required;
Please note that you will be expected to drive to and from locations;
Due to the mobile nature of this post it will include overnight stays (expenses and accommodation will be provided) as part of the operational requirements.
Please note that due to the mobile and flexible nature of these posts you will be expected to be deployed to support a wide range of multi-skilled duties as detailed above.
The Border Force Officer role can be physically demanding, and you may need to search cars/freight vehicles and will require a high level of flexibility and mobility to meet changing demands. In addition, you should be aware that these posts include working outside in sometimes adverse weather conditions.
Because of the work we do and the places we work Border Force staff can operate in sometimes difficult and pressurised environments. For this role team working is important and making well balanced decisions is key.
Previous background in security is not required. Instead, you should be able to work flexibly within a team environment, as priorities can change rapidly.
Successful candidates will need to demonstrate they:
Can demonstrate sound interpersonal, communication and relationship building skills and thrive working as part of a team
Are flexible, adaptable and creative in solving problems and dealing with change
Are able to confidently manage potentially difficult and challenging situations
Have leadership potential or demonstrated leadership ability
Have a strong sense of integrity and ethics
Think in an objective and analytical manner with an inquisitive and open mind
A Full Manual Driving Licence is an essential requirement at all locations for this role.
You must be a UK national - evidence of which will be required either by way of a full and valid British passport or providing alternative evidence of UK nationality in line with the Civil Service Nationality Rules. UK nationals who hold dual nationality are able to apply for this reserved post.
If a driving licence is an essential criteria for the role, this must be presented during pre-employment checks.
Be at least 18 years old. You will be required to work between midnight and 4am, so this is a legal requirement. For more information visit: https://www.gov.uk/night-working-hours
You must be able to provide all of the ID documents we need to complete your pre-employment screening and security clearance. Please see the list of acceptable ID documents, which is attached to the job advert. You will be expected to provide your original copies of your ID documents at the interview. This includes your passport and two other forms of identification.
These roles can be demanding. If successful you will be required to complete and pass specialist training including Personal Safety Training (PST) which develops skills in personal safety, arrest, control and restraint techniques. This demands physical activity and physical contact with delegates on the course. You will be required to complete a PST health declaration and, if necessary, attend a medical examination. A formal offer cannot be made if you do not possess the required level of physical fitness to undertake and pass the training.
The role is a uniformed post and as such requires the highest standards. Non-offensive tattoos which are visible are permissible, as long as they are not facial or on the front or side of the neck (above collar line). Tattoos behind the ear lobe on the back of the neck are acceptable. Tattoos will need to be covered up for certain official events e.g. State Funerals, Opening of Parliament, Remembrance Parades and other ceremonial events. Under no circumstances should tattoos that could be considered offensive be made visible. This could include discriminatory, racist, sexist, sectarian, homophobic, political, rude, lewd, crude or violent.
Home Office applicants with a live attendance management warning are not eligible to apply for vacancies during the initial 3-month improvement (live warning) period; however, they can apply for posts during the following 9 month sustained improvement period.
Training and Development
We are committed to investing in our staff and offer a range of work-based training and qualifications, coaching and mentoring opportunities, with a guaranteed five days of learning and five days volunteering per year. A career in Border Force can be extremely rewarding and you will be supported through a training programme of several courses. Your training period is crucial to preparing you for your initial career as a Border Force officer.
If all of this sounds like you then we would love to hear from you.
A Full Manual Driving Licence is an essential requirement for this role which you MUST present at interview.
Candidates must hold 5 GCSEs at Grade 9 - 4 (A-C), including English and Maths. Please note that we will also accept equivalent qualifications at the same level achieved from a wide range of formal academic and vocational training providers as determined by Ofqual, including, for example, qualifications obtained in Scotland or some BTEC and higher level NVQs.
You must have already been awarded the qualification(s) and must be able to provide your certificate(s) at interview.
If you do not hold the minimum qualifications listed above you must meet one of the criteria below before applying:
Border Force will also consider applications from individuals with relevant skills and experience gained from security, regulatory or investigatory work that might be successfully utilised in the Border Force Officer role.
Examples of relevant experience include previous work for Border Force, immigration casework, revenue compliance and fraud investigation, although this list is not exhaustive.
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