LocationUnited Kingdom (Remote)
SalaryCirca £30,000 per annum
Closing Date23 November 2021
Your role at a glanceWould like to provide customer service in a fast paced scale up business, that offers opportunity, a clear development path, and has a fantastic social purpose?
This is an unrivaled opportunity for you to join the L&G Affordable Homes business, which is a wholly owned subsidiary of Legal & General, tasked with bringing much-needed, volume institutional equity capital to the UK social housing sector.
We are looking for a decisive, adaptable, and customer focused, Contracts and Performance Coordinator to join the team. In this exciting role, you will support the delivery of our outsourced housing management services, ensuring that exemplary standards of service are received by L&G customers.
You will act as first point of contact for our network of Management Providers, answering a range of queries with support from internal colleagues, coordinate performance reporting, and deliver robust contract administration in support of our operations team.
There's a clear development path for you in this role, as you will grow to act as a contract expert supporting colleagues across the business to understand our outsourced services, and to ensure excellence is delivered consistently across our portfolio.
We are looking for someone that is passionate about customer service, and in this post you'll act as an ambassador for the customer experience that the business intends to provide.
What you'll be doing
What we're looking forTo be successful in this role, you'll need to be self-driven, with an entrepreneurial spirit that embraces change and opportunity. We are a fast moving business, and this role will evolve you managing a number of tasks whilst dealing with a variety of people, so you'll need to be highly organized. Building relationships with relationships is key, so you'll need to have a flair and confidence, and work in an agile way to adjust your approach when working with different external agents. See below the experience and skills that we are interest in:
BenefitsWhatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, employee private medical insurance, 25 days' holiday, performance related bonuses. Your hard work will be rewarded when you join us.