newEmergency Medical Dispatcher (999 Call Handler) Nottingham

Date Posted: 5 days ago
Salary: £19,737 - £21,142 a year
Nottingham NG8 6PY•Remote

Job Description

All positions are available as full time hours worked over a variety of shift patterns and durations up to 12 hours 24/7. There will be the requirement and expectation that staff will work over Christmas and New Year.

It is envisaged the successful candidate will have previous experience of working in a pressurised environment and demonstrate an ability to work effectively and make decisions whilst providing care and advice to the public. The ability to work on their own initiative within a close knit team and effective verbal communication skills are vital attributes in the successful candidates.

Relief staff are an important part of maintaining appropriate resource cover and consequently performance within the Trust. The Trust has a number of staff that are employed on a ‘relief’ basis.

Shifts will be planned 4 weeks in advance giving staff at least 3 calendar weeks’ notice, where possible to allow staff to make plans. Plans to allocate relief shifts 6 weeks in advance leading up to the winter ‘festive’ period are anticipated. The allocation of shifts to relief staff will take into account the skill mix of the individuals and service requirements wherever possible.

Please note that the training will be approximately 13 weeks and flexibility to work additional hours during this time may be required and annual leave is restricted during the training. Some elements of the training will be virtual/home working therefore you will need access to a PC or laptop with an internet connection suitable for Microsoft Teams.

Unsocial enhancements during training will be paid in arrears based on unsocial hours worked. Upon completion of the qualifying period unsocial enhancements will be attracted dependent upon agreed shift pattern.

We are looking for self-motivated individuals who will help us excel in the service and care given to patients.

Please note the virtual assessments for this role will take place week commencing the 30th September and 1st October 2021 with virtual interviews on the 2nd and 3rd October, the start date for successful candidates for this role will be the 1st November 2021.

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Contact East Midlands Ambulance Service NHS Trust

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