newIT Service Entry Level

Date Posted: 2 days ago
Bedford MK42 9DJ

Job Description

An exciting opportunity within the ICT Directorate for a Service Entry Level IT Service Desk Analyst on a 1 Year Fixed Term basis is now available. The post is located in Bedford Hospital NHS Trust.

The post holder will be providing face to face, over the telephone and remote 1st line technical support for all ICT incidents and requests to the ICT Service Desk. The level of support provided to the ICT user base will ensure that maximum up time of localised ICT systems is maintained, which will enable the organisation and its stakeholders make the best use of ICT systems during their daily work. The post holder will primarily provide IT support to users, consistently delivering a “client-focused” service which promotes excellent customer service and effective working relationships.

Full training will be provided for this role and if you would like further information please contact Matthew Parker, ICT Assistant Service Desk Manager by either telephone 01234-355122 Ext. 4503l

All new staff appointed to posts at the Trust will be subject to a 6 months probationary period. This will give new staff members an opportunity to become familiar with the culture and working environment of the Trust.

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