We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.
Salary: £26,341 - £27,924 with progression to £30,497 per annum
Closing Date: 31 October 2021
You will create, maintain and edit effective digital content for the Faculty of Humanities and Social Sciences web pages to support strategic objectives and user requirements. The role will also provide key support for website development projects, managing content workflow and maintaining content guidelines and standards.
You will be a key partner in the University’s editor network, this includes trained colleagues across the University who manage content across the web estate. As part of this, you will receive training and support from the Web Design team to ensure the University’s web and digital content design standards are met. The Web Design Team is part of Marketing Web Services within the Marketing Department.
The Faculty of Humanities and Social Sciences (HaSS) is an exciting, multi-disciplinary faculty and is structured around ten academic schools, a Confucius institute, and a university-wide language resources centre. The Faculty has a total of 700 academic and research staff and 230 support staff across its range of disciplinary areas. It has a significant and diverse student population, with success in recruiting international students to many areas.
HaSS is open to the world and seeks to address social and global challenges through its thinking, making, and practice. Building on the strong cultural heritage of our disciplines, we value enquiry, exploration, and creativity. We are committed to enabling a supportive culture for our staff and students, which prizes trust and integrity, values diversity, and inclusiveness, and promotes wellbeing in collaborative and inspiring environments.
Our aim is to be renowned nationally and internationally for the excellence of our research, teaching and engagement activities across the creative arts, humanities, and social sciences.
In advance of an interview, a timed skills test will be undertaken.
For further information about this post or to have an informal, confidential chat please contact Katrina Savage, Faculty Head of Student Recruitment and Marketing, at email@example.com .
Create and edit accurate and engaging web content to:
support Faculty, School (primarily the School of Geography, Politics and Sociology and the School of Arts and Cultures) and business goals and meet user needs
be optimised for search engines and mobile devices
support digital marketing and social media campaigns
meet the University’s web standards and digital content guidelines
Act as a moderator and approver of content created by School web editors
Deliver Faculty business as usual website requests in collaboration with Marketing Web Services
Work with the Faculty marketing team and School colleagues to provide content support for website development projects and take a lead on these where necessary.
Source, commission and edit photography, video and other graphic assets
Create website content calendars and work with School and Faculty colleagues to ensure that website content is relevant, accurate and engaging
Test and approve content as part of quality assurance and workflow processes.
Work with the Web Design team within Marketing Web Services to contribute to University web and digital content guidelines and their ongoing development
Provide support for website usability research such as user testing data write up and analysis, survey analysis and interpretation of web statistics
Use research and analytics findings to inform content improvements for the Faculty and School website pages and to monitor their effectiveness
Provide advice and editorial support to colleagues across the Faculty and provide website analytics to demonstrate content performance
Develop a partnership relationship with Marketing Web Services, attending team meetings, critiques and workshops to collaboratively develop the web estate
Provide updates and articles for the Marketing Web Services blog as a means of communicating with the editor network
The Person (Essential)
Knowledge, Skills and Experience
Using web content management systems and digital publishing platforms
Knowledge and experience of web usability, readability, accessibility and content delivery using best practice and industry standard tools
Experience of sourcing, commissioning and editing photography, video and other graphic assets
Experience of using digital analytics tools to report on campaigns and of using data to make recommendations for improvement
Experience of the Adobe Creative Suite and other visual design tools.
Excellent digital copywriting skills, including the ability to author effective micro-content, write for mobile and practise search engine optimisation techniques.
Proof reading skills and ability to sub-edit copy into house style
Ability to effectively communicate our brand and web standards through content design
Excellent project management skills, including time management and organisational skills, with the ability to prioritise workload, work under pressure and to meet multiple deadlines
Excellent interpersonal and communication skills with the ability to develop effective working relationships with a range of staff and to work well within and across teams
Experience of usability methods in the research, design and evaluation of websites
Attributes and Behaviour
Team working - works collaboratively with others, plays a positive role in teams and establishes and grows relationships across the organisation where different skills, expertise and opinions are valued
Thinking strategically - has the ability to see the “big picture”, to think strategically and to manage complex problems and issues
Finding solutions - generates a range of viable options and decides on an appropriate course of action that best fits organisational and area goals
Communicating - uses clear, concise and accurate communication, tailoring the approach accordingly and encouraging a two-way communication process
Planning and organising - manages time and resources by prioritising and organising effectively
Degree or equivalent level qualification plus experience in a similar role or significant vocational experience, demonstrating development through progressively more demanding, relevant roles.
Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.
The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.
We understand how important the full employment package is to our colleagues at Newcastle University and we are committed to providing a great range of benefits and discounts for all. You can learn more about what is available here on our Benefits Website page .
Requisition ID: 10501
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